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Troubleshooting ezH2O Bottle Filling Station Error Codes

Troubleshooting ezH2O Bottle Filling Station Error Codes

BottleFillingStations.com Support Team |

This article will review the errors and corrective actions for ezH2O Bottle Filling Station error codes.
 
ERROR CODE  ERROR DESCRIPTION CORRECTIVE ACTION
E001  Evaporator Thermistor Open Circuit
  • Verify cable connector is plugged into control board (10 pin connector on
    harness # 0000001225)
  • If error repeats, contact certified service professional
E002  Evaporator Thermistor Short Circuit
  • Check for excessive moisture on control board around 10 pin connector on harness # 0000001225
  • If error repeats, contact certified service professional
E003  Evaporator Low Temperature
  • Unplug unit for at least 30 seconds and restart
  • Monitor compressor for run-on condition
  • If error repeats, contact certified service professional
E004 Condenser Thermistor Open Circuit
  •  Verify cable connector is plugged into control board (10 pin connector on harness # 0000001225)
  • If error repeats, contact certified service professional
E005 Condenser Thermistor Short Circuit
  • Check for excessive moisture on control board around 10 pin connector on harness # 0000001225
  • If error repeats, contact certified service professional
E006 Condenser Over Temperature
  • Clean condenser if needed
  • Check for proper fan operation (powers on, not obstructed, etc.)
  • Contact certified service professional
E007 Not Used  
E008 Not Used  
E009 Too Many Compressor Cycles
  • Contact certified service professional
E010 Not Used  
E011 Evaporator not cooling/Thermistor not measuring
  • Contact certified service professional
E012 Bottle filler area obstructed
  • Clean lens on IR sensor
  • Unplug unit for at least 30 seconds and restart
  • If error repeats, replace IR sensor with 1000002434 KIT - IR SENSOR
E013 Missing or Incompatible Filter
  • Check that filter is installed correctly (label facing forward, white tag facing back)
  • Unplug unit for at least 30 seconds and restart
  • Replace filter
  • Replace filter head assembly with repair kit - 1000002030 KIT - FILTER HEAD-BRKT-FTGS
  • If error repeats, contact certified service professional
E014 Missing NFC Board
  • Unplug unit for at least 30 seconds and restart
  • Verify cable connector is plugged into NFC board on filter head assembly
  • Verify cable connector is plugged into control board (10 pin connector on harness # 0000001225)
  • Replace filter head assembly with repair kit - 1000002030 KIT - FILTER HEAD-BRKT-FTGS
  • If error repeats, contact certified service professional
E015 Missing LED Board
  • Verify cable connector is plugged into LED board in the bottle filler tower assembly
  • Verify cable connector is fully plugged into the basin from the tower assembly.
  • Verify cable connector is plugged into control board (18 pin connector on harness # 1000001608)
  • Replace LED filter status board with repair kit - 1000002436 KIT - ALPHA NUMERIC LED BOARD
  • Replace tower cable harness – 1000001609 HARNESS-BASIN FEED TO BF
  • Replace fountain cable harness – 1000001608 HARNESS-CNTRL BOARD TO BASIN FEED

If further assistance is needed during installation, please contact our Tech Services via phone at 800-260-6640 and select option 1. Please call while you are at the existing unit in question as our Tech Services representative may have questions in order to help you properly.
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