Elkay LK4420DBFRK | Freestanding Bi-level Drinking Fountain | Filterless, Non-refrigerated, Freeze-resistant, Includes a Dog-bowl / Pet fountain

UNITED STATES

All orders in Continental U.S. over $7,000 qualify for FREE Shipping.

NOTE: Free Shipping only applies to the product(s), not installation sales. 

Exceptions may apply to islands and other remote territories.

All orders shipped by the carrier of our choice.  

Standard shipping

Standard shipping rates DO NOT include inside delivery and/or lift gate services.  By selecting Standard Shipping, you are hereby declining these extra services. 

*Note: If you are a school, and you select Standard Shipping, you are hereby declaring that you either have a receiving dock for deliveries, or you are able to get the package off of the truck yourself.  Appointment required for all school deliveries.

Premium shipping

Premium shipping rates DO include inside delivery and/or lift gate services.  Premium shipping is only available for freight deliveries (those that have refrigerated units, or some very large orders without refrigerated units).  

**Note: If Standard Shipping is selected at time of purchase, and inside delivery is requested of the carrier by the consignee at time of delivery, an additional fee will be charged, and the consignee will be responsible. 

Rates

Shipping fees vary depending on the state and order size. Standard shipping rates are described below. 

*Premium shipping is also available on freight deliveries (those with refrigerated units, or some very large non-refrigerated orders).  Premium rates are an extra $65 in addition to the Standard rate, and include inside delivery and lift gate service.

Please note that shipping rates are subject to change at any time.  We reserve the right to charge an additional fee in addition to the regularly advertised shipping fee for shipping to remote areas not easily accessible by typical freight carrier means (i.e. islands only accessible by ferry). If your order falls into this category, you will be notified upon receipt of your order, and have the option to complete the purchase with additional fee or to cancel the order.  Please note, these instances are very rare, as most locations are reachable by regular freight.  If you have any questions, please contact us! 

Shipping rate tiers:

• Tier 1: Filters/Parts/Non-chilled units orders under $1,500
• Tier 2: Filters/Parts/Non-chilled units orders between $1,500 and $6,999
• Tier 3: Chilled units/Outdoor tubular units under $ 7,000

Fountains and Bottle Fillers require installation from licensed plumber. Complete this form to be connected to our network of installation professionals.

Requires access to electrical connection.

Product also includes physical copy of installation instructions in package.

WARRANTY

Refrigeration System (IF APPLICABLE):

Elkay's refrigeration system includes 5-year limited warranty.

Electrical Parts & Water System:

Elkay's warranty for electrical parts and water system is valid 18 months from the factory shipment or 12 months from the date of installation. The warranty will honor whichever date falls first.  View more warranty details here.

Cleaning

It is recommended to routinely clean your Bottle Filling Station with a soft cloth and mild dishwashing soap to spray and wipe down the unit.  It is also recommended to clean the flexible fill mat.  Remove the four screws to wipe beneath and on top of the mat.

Video on Cleaning

Video on Fill Mat

Filter Replacement

When filter status light turns to red, the filter needs to be changed.  Here are some detailed instructions.

Video on Filter Change